Water Service

Providing reliable, affordable utilities to Chelan County's rural homes and businesses is at the heart of Chelan County PUD. Founded to deliver affordable electricity, the PUD provides other utility services as the need is identified and approved by the Commission under our statutory authority. Filling service gaps has helped Chelan County grow and prosper.

We operate five water systems serving more than 5,500 customers in rural Wenatchee, Squilchuck/Wenatchee Heights, Dryden, Ollala Canyon and Chelan Ridge. Diverse terrain, low population density and strict regulations make the rural water systems challenging to operate.

Starting a new water service

Information is available by calling (509) 661-8400, or sending us an email.

To apply for a new water service, fill out this Water and Wastewater Application. To begin the process, completed applications can be emailed or mailed to:

Chelan County PUD
Utility Services
P.O. Box 1231
Wenatchee, WA  98807-1231.

Need help completing the forms? Call (509) 661-8400.

Water conservation is also important to the PUD; one way customers can practice water conservation at home is through landscaping. Get our tips and suggestions for Xeriscape landscaping

Water shutoffs for snowbirds
We're happy to temporarily shut off water services for customers who are away for the winter. Call us a couple of weeks before you return and we'll turn the water back on. The toll-free number is (888) 663-8121. Wastewater service cannot be disconnected.



Water quality also is extremely important to the PUD. Read our annual water reports for additional information.

Quick-click water reports

The 2016 Water Quality Reports are now available for your viewing.

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PUD water systems serve a growing population which requires new services and infrastructure, such as the 1-million-gallon reservoir at center left in photo.