Outage and Safety Center

• The PUD may not be aware of your outage.  Call 877-PUD-8123 to report your power is out. 
• The Outage Map only shows outages that affect 10 or more customers. Your outage may be impacting less than 10 customers. 
• This Outage Map only shows outages in Chelan County PUD’s service territory. If your outage is in another service area, your outage will not show here. 

Data is refreshed every 5 minutes. To see the latest information, be sure to refresh your browser.

Updates are made to estimated restoration times as conditions change.

During major storms, estimated time of restoration (ETRs) may not be available due to the large number of restoration jobs. Some restoration may require fallen trees and brush to be removed and/or pole replacements. When it can do so, the PUD will provide the best possible estimate of when power will be restored.

• For emergencies, call 877-PUD-8123
• Have general questions or feedback regarding the Outage Map, please contact us at customeroutreach@chelanpud.org.  Responses will be provided during normal business hours, typically Monday through Friday, 8 am to 5 pm. 

Yes, the outage map is available in English and Spanish. Click/tap the “ESPANOL” button to view the page in Spanish.

Yes, the outage map can be read using most screen readers.