Pay My Bill

powerpay logo

Save a stamp or a trip to a Chelan PUD office!  Pay your utility bill online though Chelan PUD’s Powerpay payment site.  


 

Having challenges paying your utility bill? Already late?

If your account is past due or scheduled to be disconnected, please call the office, at (509) 661-8002. Assistance and payment options may be able to help you, our customer. We’re here for you. We have payment options to help our customers and other programs.


Having troubles accessing Powerpay?

Call us at (509) 661-8729 (24 hours a day, seven days a week) and make a payment by phone.
Call us at (509) 661-8002 Mon - Fri between 8 a.m. and 5 p.m., to pay or set up automatic payments
Estaremos disponibles por teléfono desde las 8 a.m. hasta las 5 p.m. de lunes a viernes.

Other Payment Options

Phone_sm Icon
Make an automated payment at
(509) 661-8729

Contact_sm Icon
Mail your payment to:
PO Box 1231
Wenatchee, WA 98807

Payment_sm Icon
Leave your payment at a PUD drop box in:
Wenatchee (203 Olds Station Road)
Chelan (1034 E Woodin)
Leavenworth (222 Chumstick Hwy)

Keeping you connected during the heat

Pursuant to RCW 54.16.285 (5), on days when the National Weather Service has issued or is predicting a heat-related event such as excessive heat warning, heat advisory, or similar conditions in our area, Chelan PUD will temporarily delay disconnecting residential electric and water services for non-payment. Disconnections for non-payment will resume once the heat-related alerts have been removed or are cancelled.

If your residential electric or water service has been disconnected for non-payment, your service may be eligible for temporary reconnection at your request during heat-related alerts. Standard reconnection charges, security deposit requirements, and other related fees may be charged to the customer’s account.

To learn more about requesting temporary reconnection of your residential service, please contact our Customer Relations team at (509) 661-8002.