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Effective Friday, March 13, Chelan County PUD is closing public access to its office lobbies and other public entrances, until further notice as our community faces increasing impacts from COVID-19. The closure effects PUD offices in Chelan, Leavenworth and Wenatchee. Read more

We’re here for you. We have payment options to help our customers. We want to talk to you if you need assistance with your Chelan PUD bill. Please call us at (509) 661-8002, between 8 a.m. and 5 p.m., Monday through Friday, or email customerhelp@chelanpud.org.
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Estamos aquí para ti. A pesar de que el acceso del público a los lobbies no está disponible, tenemos alternativas para que pagues tu factura. También hemos creado alternativas temporales para procesar pagos y ayudar a nuestros clientes. Comunícate con nosotros si tienes preguntas sobre tu facture al (509) 661-8002 de 8 a.m. a 5 p.m., de lunes a viernes o mándanos un correo electrónico a customerhelp@chelanpud.org.

Effective Friday, March 13, Chelan County PUD is closing public access to its office lobbies and other public entrances, until further notice as our community faces increasing impacts from COVID-19. The closure effects PUD offices in Chelan, Leavenworth and Wenatchee. Read more

If your account is past due or scheduled to be disconnected, please call the office, at (509) 661-8002. We have payment options to help our customers. We want to talk to you if you need assistance with your Chelan PUD bill.

If you are having trouble accessing our online bill payment site, please feel free to call (509) 661-8729 (24 hours a day, seven days a week) and make a payment by phone.

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Ways to pay

Pay online

Call us at (509) 661-8002 to pay or set up automatic payments

Make an automated payment at (509) 661-8729

Mail your payment to PO Box 1231, Wenatchee WA 98807

Leave your payment in one of the PUD’s drop boxes in Wenatchee, Chelan or Leavenworth

Scammers are calling our customers
Scammers are calling our customers demanding immediate payment. We don't do that. If you think you've received a scam call, hang up and call us at (509) 663-8121 to report it and check your account.