Our Mission, Vision and Values

Our Core Values

“Owned by the people we serve.” More than words on a building, this truth forms the foundation of our identity and the promise that guides us. As a locally controlled public utility district, we exist because of, and for, our community. With that responsibility comes a deep sense of duty and an unwavering commitment to public service. Our five core values embody the principles that guide our decisions, shape our culture, and drive how we fulfill our mission each day. They express who we are, what we stand for, and how we create lasting value for our community through respectful, responsive, and ethical service – always accountable to our customer-owners and to each other. 

TRUST:
We act with integrity, empathy, competence, and transparency, earning the confidence and respect of each other and the public we serve.

SAFETY:
We protect what matters most through the choices we make.

STEWARDSHIP:
We responsibly manage and thoughtfully oversee all resources entrusted to us for the benefit of future generations.

COLLABORATION:
We transform our deep expertise from individual advantage into shared power – partnering across teams to maximize our impact and secure our future.

COURAGE:
We boldly step into the unknown to do what matters, seeking opportunities to grow and lead.


Vision
Create bold, enduring value for future generations


Mission
Provide essential services to empower the community




Board Strategic Directives (SD)

Board governance policies and directives ensure the PUD has clear guidance, operates efficiently and nimbly, and is accountable and responsive to the public. 

SD 01: Purpose (Mission/Vision)
SD 02: Customer Satisfaction/Experience
SD 03: Reliability
SD 04: Affordability
SD 05: Safety
SD 06: Integrated Utility
SD 07: Culture of Learning, Innovation & Collaboration
SD 08: Environmental Leadership
SD 09: Integrated Utility Resource Planning
SD 10: Financial Health & Sustainability
SD 11: Public Reputation
SD 12: Enterprise Risk Management

Visit the Board Governance Policies page to learn more.