Outage Tips

Stay informed:

In Case of a Power Outage:

  • Report outages by calling our 24-hour line, 877-783-8123.
  • If you hear a recording, please stay on the line if you have information about the location of a downed tree, power problem or have a special need.
  • Unplug electronics and turn off the heat/furnace. Turn off the circuit breaker to your hot water heater. In rare instances, when power is restored, voltage fluctuations can cause damage to these items.
  • After power is restored, wait ten minutes before turning these items back on. This reduces strain on the system as power is restored to your area and can prevent longer outages.
  • Leave one porch and/or indoor light on so PUD crews can see when the power has been restored.
  • Keep your refrigerator and freezer closed as much as possible. Before using any foods, check your refrigerator and freezer thermometers. If the fridge is still at or below 40 °F, or the food has been above 40 °F for two hours or less, it should be safe to eat according to the FDA.
  • If it’s cold, stay warm by dressing with layers of clothes and a hat. Choose a small room with few windows as your emergency living quarters. Keep the windows, drapes and doors closed.
  • Conserve water, especially in areas where well pumps and pumping stations may be without power.

Additional Tips for Extended Power Outages