Chelan County
PUD’s automated meter reading equipment provides many
advantages, including the ability to alert the PUD to potential
water leaks.
The metering equipment is programmed to detect when water has
failed to shut off for at least one hour during any 24-hour
period. These alerts could indicate a continually running
toilet, for example, or they could simply mean that a homeowner
left a faucet dripping to keep pipes from freezing during a
winter cold spell.
If a possible leak is indicated during a monthly meter
read, a letter is sent to customers. The purpose of
the letter is simply to make customers aware of the possibility
of a leak, and to suggest how to determine whether a leak
exists. If you know of another reason for your water to run
continuously, please let us know and we will
discontinue your monthly notices.
Find information on how to check for and repair sources of
leaks in your home in our Related Links box. You may also wish to contact a plumber.
If you don’t find an obvious household leak, contact
our Water Department by email
or call (509) 661-4254.