Our Mission, Vision and Values

Vision

To be valued as an innovative, trusted and highly respected public utility for generations to come.

Mission

To provide sustainable, reliable utility services that enhance the quality of life in Chelan County.

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Our Values

Safety (protect public and employee health and safety)

  • Safety ethic owned by all employees/proactive in preventing injuries

Stewardship (acting on behalf of customer-owners, protecting public resources entrusted to us)

  • Aligns work with customer-owner interests
  • Actions support local control, enhancing long-term value, appropriate transparency, diversity reflecting the community
  • Protects and enhances natural resources affected by District activities
  • Effective communication helps the Board accomplish its policy guidance function

Trustworthiness (competence, integrity)

  • Demonstrates competence in required job skills and knowledge
  • Assures the District acts in accordance with applicable policies, laws and regulations
  • Results in actions that promote community respect for the PUD
  • Builds long-term, collaborative relationships with customer-owners, stakeholders and employees through respectful treatment

Operational Excellence (high-quality innovative work execution)

  • Demonstrates proactive commitment to continuous improvement
  • Instilled clear accountability that leads to efficiency and high performance