CHELAN PUD SERVICE CENTER TAKING SHAPE
After years of study and planning – and work with numerous community members and advisory groups, Chelan PUD broke ground in August 2020 on a new multi-faceted customer service center.
The milestone sets the PUD on a path to greater efficiency and customer service, states PUD Board President Garry Arseneault. It helps ensure future generations of Chelan County residents will continue reaping the benefits of low-cost, clean hydropower. The 19-acre campus will combine most of the PUD’s non-hydro services, including Customer Service, Warehouse, Fish and Wildlife, and Customer Energy Solutions.
Site preparation already is underway in Olds Station, with underground wiring and electrical, as well as the piers for building foundations. On Feb. 1, the PUD Commissioners approved a resolution allocating a Guaranteed Maximum Price (GMP) of $95 million for the next phase of development including construction of office and operation buildings, cabling for enhanced technology systems and landscaping. Not included in this GMP are funds for furnishings and off-site road improvements. Project staff will come back to the Commission to seek approval for the finishing work,
Construction is slated to run through 2022, with a phased move-in beginning in late 2022. All customer-service functions, along with Commissioner meetings will be the last services to move. An Open House celebration tentatively is planned for April, 2023.