Service Center

CHELAN PUD COMMISSIONERS BREAK GROUND ON A NEW CUSTOMER SERVICE CENTER IN OLDS STATION


A new Chelan PUD Service Center is on the horizon. After all of the years of study and planning and working with a number of community members and advisory groups, the vision of a multi-faceted customer service center is a giant step closer to reality.

On Aug. 3, 2020, PUD Commissioners approved a resolution that allocates an amount not to exceed $8,960,518 to Absher Construction Company for site preparation work at the PUD’s Old Station location. The new Service Center will provide PUD customers with a “one-stop” location for all business transactions with the utility; and staff will have access to some much-needed technology, facility design and warehouse efficiency improvements.

Construction is slated to run through 2022, with a gradual move-in planned for late 2022 or early 2023. About 78% of the first-phase work was awarded to local contractors. Sales tax payments associated with the nearly $140 million project will also provide a local economic boost.

 

Service center timeline update

 

Visit our FAQ's page for more information

Click here for a complete outline of staff presentations about the project. 

This website will be continuously updated at each step of the project to keep the community informed. Please don’t hesitate to reach out and contact us at any time by sending an email to ContactUs@chelanpud.org.

BuildingA-LookingSouth CustomerLobby