CHELAN PUD SERVICE CENTER TAKING SHAPE
After years of study and planning – and work with numerous community members and advisory groups, Chelan PUD broke ground in August 2020 on a new multi-faceted customer service center.
The milestone sets the PUD on a path to greater efficiency and customer service, states PUD Board President Garry Arseneault. It helps ensure future generations of Chelan County residents will continue reaping the benefits of low-cost, clean hydropower.
The Board of Commissioners determined that a centralized facility would provide the best value and experience for the most people during the next 50 to 100 years. The 19-acre campus will combine most of the PUD’s non-hydro services, including Customer Service, Warehouse, Fish and Wildlife, and Customer Energy Solutions.
Construction is slated to run through 2022, with a gradual move-in planned for late 2022 or early 2023.