2015-2019 Strategic Plan
In October of 2013, Chelan County PUD began a conversation with our customer-owners about how our actions as a public power utility could enhance the quality of their lives. This was a new chapter in our journey toward achieving the "ideal" of public power’s commitment to service, stewardship, and customer satisfaction.
Chelan PUD exists because our customer-owners had a vision more than 75 years ago to create this utility and entrust it to a locally-elected Board of Commissioners. The vision for this effort was defined by our Board of Commissioners, who recognized this strategic planning effort as a potentially historic opportunity for the entire county to make informed choices about the future direction of this utility. We began by asking a simple question: How could we create the best value, for the most people, for the longest period of time? Because we work for our customer-owners, we believed this question should be answered by everyone.