Customer Services Fiber Optics

Link to Get Connected page.

Chelan County PUD has built a fiber-optic network to most of Chelan County where many residents  have access to the fastest connection anywhere in the world including:

High-speed internet -- Speeds up to 1 Gbps (1,000 Mbps)
Telephone service
Basic and HDTV television

All these services are available through local service providers where you can expect a high level of customer service at competitive prices.

Line Extension Policy offers connection options

On March 28, 2011, a Telecommunications Line Extension Policy for fiber-optic connections was approved by PUD commissioners. Homeowners and businesses can choose to pay additional costs themselves after the PUD makes an initial investment of $1,500 per connection. Read the news release.

Fiber Grant Build-Out Project

After careful analysis of higher costs and difficult schedules, Chelan County PUD commissioners, on April 11, 2011, authorized withdrawal from participating in a federal grant program that was intended to extend fiber-optic service to more rural areas of the county. Read the news release and customer letter. For questions, email the fiber team or call (509) 661-4151.

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