Pay My Bill Get Fiber Residential Services Business Services Safety and Outage Center Conservation Rebates Start / Stop Services Update Your Account Information Community Services and Discounts Street Lighting Rates and Policies Related Pages In Your Neighborhood Buy Surplus Real Estate Conservation Rocky Reach Dam Visitor Center Events Calendar Home My PUD Services My PUD Services Our electric rates are among the lowest in the nation, while our customer service standards are among the highest. With a focus on the customer, our goal is simple: safely provide utility services that enhance the economy and quality of life in Chelan County. Explore convenient payment options, learn about community service programs, and access electric, water or wastewater service. Where to find us Our three offices are open from 8 a.m. to 5 p.m., Monday through Friday. An outage/emergency line operates 24 hours a day, seven days a week: 1-877-783-8123. Wenatchee (main office) 327 N. Wenatchee Ave. Wenatchee, WA 98801 (509) 663-8121 Toll free 1-888-663-8121 Wenatchee Headquarters Map Get directions Mailing address P.O. Box 1231 Wenatchee, WA 98807-1231 Email firstname.lastname@example.org Chelan 1034 E. Woodin Ave. Chelan, WA 98816 (509) 682-2581 (Closed 11:30 a.m. to 12:30 p.m.) Get directions Leavenworth 222 Chumstick Highway Leavenworth, WA 98826 (509) 548-7761 (Closed noon to 1 p.m.) Get directions Rocky Reach Visitor Center (509) 663-7522 Get directions Worried that phone call you received was a scam? Here's some information on how to tell it's us calling, and not the bad guys.