My PUD Services

Our electric rates are among the lowest in the nation, while our customer service standards are among the highest. With a focus on the customer, our goal is simple: safely provide utility services that enhance the economy and quality of life in Chelan County.

Explore convenient payment options, learn about community service programs, and access electric, water or wastewater service.

Where to find us

Our three offices are open from 8 a.m. to 5 p.m., Monday through Friday. An outage/emergency line operates 24 hours a day, seven days a week: 1-877-783-8123.

Wenatchee (main office)
327 N. Wenatchee Ave.
Wenatchee, WA 98801
(509) 663-8121
Toll free 1-888-663-8121
Wenatchee Headquarters Map
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Mailing address
P.O. Box 1231
Wenatchee, WA 98807-1231

Email
customerhelp@chelanpud.org

Chelan
1034 E. Woodin Ave.
Chelan, WA 98816
(509) 682-2581
(Closed 11:30 a.m. to 12:30 p.m.)
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Leavenworth
222 Chumstick Highway
Leavenworth, WA 98826
(509) 548-7761
(Closed noon to 1 p.m.)
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Rocky Reach Visitor Center
(509) 663-7522
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