Customer Services

Call Before You Dig


Under state law, residents who fail to notify the Dig Council and cause damage to underground facilities can be liable for damages, including attorneys fees, and subject to civil penalty.

Prior to excavating or trenching, state law requires residents to obtain the locations of underground cables, pipes, and related equipment (see RCW 19.122). Please call the Dig Council (1-800-424-5555) 48 hours prior to digging. Location services are free. Do not call Chelan County PUD. 

For private water, irrigation or utility lines, customers will need to contact the agency or individual directly. 

Locations are color-coded per agency. They are as follows:

Red -- electric
Yellow -- gas/oil
Orange -- telephone/TV
Blue -- water
Green -- wastewater

Click here to submit a location request online.