Homes Businesses Industrial Water Conservation Energy Independence Act Customer Photo Submission Home / Save Energy / Customer Photo Submission / FAQ / FAQ Photo and Video Submission FAQ Expand all Who can submit a photo? Any Chelan County PUD customer over the age of 18 can submit a photo with the following considerations:Be sure you're comfortable with your submitted photo being displayed publicly in a variety of media, such as print and TV ads, social media content, billboards, etc.Read and accept our Media Release Agreement (see below), which grants us your permission to place your photo into our image database for unlimited use and indicates you understand our intention and processes.You have obtained permission of all those visible in the photo that it can be used by Chelan County PUD and that the photo is not licensed from a professional photographer.You acknowledge that the photo was not taken by a professional photographer.You are not expecting compensation by Chelan County PUD for the use of your photo.You understand that attribution/photo credit is not guaranteed. Where will my photo be used? You might find your photo or video on a chelanpud.org web page, television ad, billboard, online/social media ad, print media or collateral, or at a Chelan County PUD service center. Your submission may be selected for any purpose that we believe aligns to Chelan County PUD marketing messages. If you are not comfortable with your photo being used in this way, please reconsider sharing it with us. Will I get credit or attribution for my photo? Because our marketing is customer-focused, we identify customers by their first name where we can; commercial customer photos may include a business name, where possible. Due to creative and marketing channel constraints, we cannot guarantee that your name, business or social media handle will be included, or that you will receive notice that your submitted photo is being used as part of a marketing campaign, or as part of our website. Can I stipulate how and where my photo is used? Our intention is to never use the photo out of context for what it depicts. The narrative you complete as part of the submission allows us to find appropriate placement. But, in general, you should be comfortable with your image being displayed in Chelan County PUD materials. If you have very specific requests or requirements regarding how Chelan County PUD may use your photo, please do not submit a photo to us. Will you notify me before my photo is used? Currently, we cannot guarantee that you will be informed prior to your image being used in our marketing. We cannot tell you exactly where the photo will appear (be it television, outdoor advertising, print or digital media) because we have a vast number of photos and use-case scenarios. Will I be compensated for my photo? Your participation in sharing photos for us to consider using is completely voluntary and there is no monetary compensation if/when we use an image you have submitted. Please ensure that you have full ownership of any photo or video you submit to us. What is the Media Release Agreement? You should submit your photo to us only if you agree to all of the following terms:By submitting a photograph, video or other media material, you irrevocably transfer, assign and convey to Chelan County PUD all right, title and interest in and to the material. You represent to Chelan County PUD that you are a Chelan County PUD customer, you own all rights to the material, and that you have the right, alone, to submit and transfer it to Chelan County PUD in accordance with this agreement, without attribution to the person who created the material. If the material shows other people, you promise that at least one of those people is a Chelan County PUD customer and that all people represented in the material have given you express permission to submit it to Chelan County PUD. You understand and agree that Chelan County PUD will not pay you or anyone else any money for your material or for Chelan County PUD's use of it.You understand and agree that Chelan County PUD may publish or display the material in any media, which may include television commercials, radio advertisements, billboards, print advertisements, bus signs, and other forms of media, in perpetuity, throughout the world. You will not be able to review or approve the material before Chelan County PUD uses it. Chelan County PUD may edit or alter the material as it deems appropriate, and will not be liable to you for that editing or alteration, or for any distortion or other effects that may result.You understand that the material may reveal your first name and any products or services you have obtained from Chelan County PUD. You give your consent to Chelan County PUD to provide your material, along with your name and contact information, to third parties who assist Chelan County PUD in its marketing efforts.You represent to Chelan County PUD that you are at least 18 years of age. Additional questions? Please email firstname.lastname@example.org with any additional questions you might have. Ready to Send in Your Photo? Upload your photo submission here!