Transitioning to advanced meters is a bit like upgrading to a smart phone from a land line phone—both technologies work, but the smart phone allows customers to stay even more connected to what matters to them.
Are manually read by meter readers every month, creating opportunities for billing errors and estimations.
Require meter readers to drive more than 200,000 miles annually to record customer data. This creates vehicle fuel costs and produces pollution from vehicle trips.
Cannot alert the utility to power outages (Chelan PUD currently relies on customer phone calls to know when the power is out).
Use secure wireless communications to send energy-use information directly to us.
- Alert us to power outages, enabling a faster outage response.
Create more reliable customer billing. Advanced Metering reduces several manual processes, helping to ensure meters are read correctly and customers are billed accurately every time.
Provide added safety features like sensors that can detect increasing temperatures. This allows the utility to alert customer of pending failures of customer equipment.
- In the future, will enable customers to view their energy-use information daily. This can empower you to make energy- and money- saving choices.