Energy & Utility Bill Assistance

Utility bills too high?

Whether you’re in a pinch or looking for long-term savings, we’re here for you:

Energy Assistance

Need help paying your bill? There are many energy assistance programs that you might qualify for.

Low-Income Home Energy Assistance Program (LIHEAP) snowy home with lights on

Low-Income Home Energy Assistance Program (LIHEAP)

If you need help keeping your power and heat on, funding is available. Please call Chelan-Douglas Community Action Council at (509) 662-6156 or email info@cdcac.org. The CDCAC also offers emergency rental assistance and heat repair.

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Helping Hand - lightbulb in jar with coins

Helping Hand Program

Helping Hand helps low-income families pay their electric bills, even if they don't qualify for LIHEAP. It's funded by generous customer donations. To find the best solution for your needs, please contact us at (509) 661-8002 or customerhelp@chelanpud.org.

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Donate - Helping Hand

Donate

Help others keep the lights on with a donation to Helping Hand! You can automatically make a donation every time you pay their bill. If you have any questions about the program, call us at (509) 661-8002.

Donate

Long-Term Energy Savings

Want to reduce your energy bills for many years to come? We can help!

Low-Income Weatherization Program - person installing insulation in crawlspace of house

Low-Income Weatherization Program

Enjoy energy-saving improvements and upgrades to your home, whether you rent or own. Please call Chelan-Douglas Community Action Council at (509) 662-6156 or email info@cdcac.org.

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Home Energy Audit

Discover low- and no-cost ways to save energy and money in your home, whether you rent or own. Meet one-on-one with a Chelan PUD energy advisor for free. Call us at (509) 661-8008 or conservation@chelanpud.org or book online below.

Book Now

Small blue house in yard

Home Energy Savings

Get cash back on energy efficient upgrades to your home, which will save you energy and money for years to come. Contact us at (509) 661-8008 or conservation@chelanpud.org for additional options for low-income homes and renters.

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Payment Plans & Options

Chelan PUD offers an equal pay plan and other payment options. With the equal pay plan, your annual costs are averaged into 12 payments, eliminating the need to pay higher bills in the winter, when energy costs typically increase due to heating.

Call us at (509) 661-8002 or email customerhelp@chelanpud.org to enroll.

 

Bill Discounts

Save money on new equipment and upgrades now with cash from Chelan PUD, and lower electric bills for years to come!  

Senior discount - senior man with white hair and beard dancing

Senior Citizen Discount

Seniors age 62 and over with a combined income of $35,000 or less may be eligible for a discount on their electric bills of up to $9.55 per month. The discount for seniors who are water customers is $9.90 per month; for sewer customers it’s $10.50 per month.

Apply Now

Woman in wheelchair smiling

Discount for People with Disabilities

Customers with disabilities may be eligible for a discount on their electric bills of up to $9.55 per month. The discount for water is $9.90 per month; for sewer customers it's $10.50.

Apply Now

Want to Know New Ways to Save on Your Bills?

Want updates when new programs are available to help you lower your energy bills? Sign up to receive updates on new ways the PUD can help you save, with a focus on programs designed for customers with moderate to low-incomes.

Keep Me Updated