Helping Hand

Need help paying your utility bill? We're here for you.

There are many assistance programs that you may qualify for, and our Customer Relations team encourages you to contact our offices to discuss your account to find the best solution to help during this challenging time.
Please call us at (509) 661-8002, between 8 a.m. and 5 p.m., Monday through Friday or email

Can you donate?

Helping Hand helps low-income families pay their electric bills. Customers can automatically make a Helping Hand donation every time they pay their bill. Just fill out and submit the form below, noting the amount you'd like to add to your bill each month to contribute to Helping Hand. If you have any questions about the program, call (509) 661-8002.

Amount to be added to your bill to be donated to Helping Hand.