Customer Services Rates and Policies

Electric rates

A typical residential customer in Chelan County pays an average of just 3.1 cents per kilowatt hour (kWh) for electricity. That’s one of the lowest rates in the nation.

Our residential rates are based on a formula that encourages conservation. As use goes up, costs also rise. So it pays to reduce energy consumption wherever possible. Need some ideas? Check out our Energy Conservation page.

Here is a table showing how residential rates are charged:

Monthly energy charge per kWh
First 1,000 kWh – 2.29 cents
1001 to 2000 kWh – 2.84 cents
Over 2000 kWh – 2.99 cents
Basic charge – $7.20

Temporary surcharge
A temporary 9 percent surcharge on all electric bills is in place through April 30, 2011. Commissioners continued the surcharge, first enacted on May 1, 2009, after hearing reports of record-low river flows the first three months of 2010 and forecasts for continued low market power prices. With the surcharge, the average residential rate for Chelan PUD power is 3.4 cents per kilowatt hour, the second lowest rate in the nation. The Pacific Northwest average rate is 8.3 cents per kilowatt hour, and the national average is 11.8 cents per kilowatt hour.

Read more about the surcharge here.

For more detailed information on electric rates, see the Electric Rate Schedules and Utility Service Regulations in the Quick Links box at right.

Water rates

Monthly water charge – Wenatchee area
First 3,000 gallons – $2.10 per 1,000 gallons
3,001 to 10,000 gallons – $2.90 per 1,000 gallons
Over 10,000 gallons – $3.70 per 1,000 gallons
Basic charge – $25

For more detailed information on water and wastewater rates for each service location, see the Water Rate Schedules, Wastewater Rate Schedules, and Utility Service Regulations in the Quick Links box at right.