Start New Existing Residential Service

To start residential service, simply give us a call — typically no in-person visit required.

Call Customer Relations:
(509) 661-8002
Monday–Friday, 8:00 AM – 5:00 PM

What to expect:

  • The process takes about 10 minutes
  • A PUD Representative will ask for your:
    • Name
    • Mailing address
    • Phone number
    • Driver’s license
    • Social Security number
    • And other documents, as required
  • A soft credit check may determine if a per meter deposit is required. If you’d rather not have a credit check, you can choose to pay a per meter deposit upfront to start service.

Interested in other PUD services? 

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electrical construction services.     water construction services. 


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wastewater construction services.    broadband fiber service.