Words and phrases are defined throughout these Utility Service Regulations. The following terms wherever used in any of these Utility Service Regulations, the District’s Rate Schedules, the District’s Policies and in any application or Contract for Electric, Telecommunication Infrastructure, Water or Wastewater Service, shall have the following meanings, unless otherwise clearly stated:
Contains information that is required to produce a bill from the District for Utility Services. Accounts can have one or more Service Agreements. Accounts do not expire and a Customer can keep the same Account for as long as they do business with the District.
Actual Costs to the District
Includes base labor costs, taxes, insurance, benefits, supervision and overhead on labor costs; replacement cost of materials, equipment costs, overhead on material and equipment costs; and all related costs borne by the District.
Biochemical Oxygen Demand (BOD)
The quantity of oxygen required in the biochemical oxidation of organic matter under standard laboratory procedure in five (5) days at 20° Celsius.
Board of Commissioners of Public Utility District No. 1 of Chelan County, Washington.
The lowest horizontal piping of a drainage system which receives the discharge from waste and drainage pipes inside the walls of the buildings and conveys it to the Service Lateral, beginning four (4) feet outside the building wall.
A written or verbal agreement between the District and one or more Customers to provide District facilities and/or Utility Service.
Any connection between any part of the Water System used or intended to supply water for drinking purposes and any source or system containing water or substance that is not or cannot be approved as safe, wholesome and potable for human consumption.
Any individual, firm or organization that purchases Utility Service at one or more locations under one or more rate classifications, Rate Schedules or Contracts.
The maximum rate of delivery of electric Energy during a billing period, in kilowatt (KW) measurement, registered by an integrating Demand meter over a 15-minute period or such longer period as may be specified in the Rate Schedules or special Contract applicable to the Electric Service being furnished.
The volume of water withdrawn from the District’s water system.
Public Utility District No. 1 of Chelan County, Washington.
District Standard Practices
A connection service guide, incorporated by this reference herein, as now exists or as may be hereafter amended, setting forth all of the District’s specifications, requirements, details, standards and practices for various utility construction activities. Copies are available in the District’s offices during regular business hours and on the web at www.chelanpud.org.
The availability of electric Energy at a point of delivery for use by the Customer, irrespective of whether electric Energy is actually used.
Electric Service Facilities
The lines, conduits, ducts, poles, wires, cables, fiber optic cable, Premises Gateway Devices, crossarms, receivers, transmitters, instruments, machines, appliances, instrumentalities and all devices, real estate, easements, apparatus, property, and routes used, operated, owned, or controlled by the District to facilitate the provision of Electric Services.
Electrical Service Requirements
A connection service guide, incorporated by this reference herein, as now exists or as may be hereafter amended, setting forth all of the District’s specifications, requirements, details, standards and practices for Electric Service connections including Telecommunications Infrastructure. Copies are available in the District’s offices during regular business hours and on the web at www.chelanpud.org.
Electric Energy measured in kilowatt-hours (KWH).
Fees and Charges
List of one-time Fees and Charges based on recovering Actual Costs to the District for providing that service as set forth in the District’s Fees and Charges and as may be revised.
Garbage is solid wastes from the preparation, cooking and dispensing of food, and from the handling, storage and sale of produce.
High Strength Wastewater
Wastewater with BOD or total Suspended Solids exceeding 250 mg/l, total nitrogen exceeding 50 mg/l or total phosphorus exceeding 10 mg/l.
The liquid wastes from industrial processes as distinct from sanitary Wastewater.
The pipe, usually two (2) inches inside diameter or larger, laid in a street, road, alley or easement and running approximately parallel to the street, road or alley, which is owned and maintained by the District for the distribution of water to Customers through the service line.
General Manager of Public Utility District No. 1 of Chelan County, Washington.
Duplexes, apartments, trailer courts and properties with more than one dwelling on the same Premises and under one ownership that are served by a single Water or Wastewater connection or meter.
Any outlet into a Watercourse, pond, ditch, lake, or other body of surface or ground water.
A symbol for the degree of acidity or alkalinity of a solution. Pure distilled water has a pH of 7 and is regarded as neutral. pH values from 0 to 7 indicate acidity, and pH values from 7 to 14 indicate alkalinity.
A District form requiring a Customer to guarantee payment for District services when a Customer is a Corporation, Limited Liability Company (LLC), or other legal entity where Utility Service obligations and debts are legally separate from the stockholder or member. The District will require a Personal Guarantee to be signed by a principal(s) of said entity prior to Utility Service being initiated.
Point(s) of Delivery
The point of attachment of the District’s electric conductor to the Customer’s conductor without regard to location of the District’s metering equipment. In all cases, the District shall designate the appropriate Point(s) of Delivery to supply Electric Service.
Houses, buildings, structures, wind machines, irrigation pumps at a service location at which there is one or more approved Point(s) of Delivery. Multiple Points of Delivery to Premises must be approved by the District in accordance with these regulations.
Premises Gateway Device
A device installed on the Customer’s Premises, at a location determined by the District, in which the District’s fiber-optic cable terminates. The device has portals that may be used by the District for meter reading and other utility purposes. The device also has portals that may be used by Customers to receive telecommunications services from Third-Party Service Providers.
Properly Shredded Garbage
The wastes from the preparation, cooking, and dispensation of food that have been shredded to such degree that all particles will be carried freely under the flow conditions normally prevailing in Public Sewers, with no particle greater than 3/8-inch in any dimension.
Public Sewer is a Sewer that is owned and controlled by the District.
Electric, Telecommunication, Water, and Wastewater Rate Schedules as established by the Board. Copies are available in the District’s offices during regular business hours or online at www.chelanpud.org.
Remote Disconnect Device
A device installed on a meter that is programmed to work by a remote signal to connect and disconnect service.
A Sewer which carries Wastewater and to which storm, surface, and ground waters are not intentionally admitted.
Septic Tank Effluent Pump (STEP) System
The combination of the septic tank, pump(s), Electric Service, control system and the force Main to collection Main used in a Wastewater System.
A Contract between the District and the Customer. It contains information that controls how the bill will be calculated for the particular service. Each type of service provided to a Customer will have a separate Service Agreement. A Service Agreement is linked to an Account.
The line conveying Wastewater from a Wastewater Main or STEP tank to the building including the cleanout at the right-of-way or STEP tank. The Customer- installed lateral shall be installed to Chelan/Douglas County Health Department and District Standard Practices.
A pipe or conduit for carrying Wastewater.
A Sewer which carries storm and surface waters and drainage, but excludes Wastewater and polluted Industrial Wastes.
Solids that either float on the surface of or are in suspension in water, Wastewater, or other liquids, and which are removable by laboratory filtering. Typically, a TSS of 250 ppm is in the base rate as referenced in the Wastewater Rate Schedules.
System Development Charges (SDCs)
Payment by Customer prior to connection to offset a portion of the total facility costs necessary to provide service.
District-owned telecommunication facilities, including but not limited to Premises Gateway Devices, which are part of and serve the District’s Electric Service Facilities and which are located on the Customer’s Premises for use by the District and/or the Customer, irrespective of whether the Customer utilizes Third-Party Service Providers. The District only provides the Telecommunications Infrastructure and may use the Telecommunications Infrastructure for utility purposes. Actual telecommunications services to Customers, such as but not limited to voice, video and internet bandwidth must be provided by Third-Party Service Providers.
A water backflow assembly Tester certified by the Washington State Department of Health and approved by the District.
Third-Party Service Providers
Service providers which, pursuant to RCW 54.16.005 and 54.16.330, are authorized to provide telecommunications services to the general public and/or are Internet service providers and have entered into agreements with the District to provide telecommunications services to District Customers through the District’s Telecommunications Infrastructure. These agreements are subject to Utility Service Regulations, as now exist or as may be hereafter amended.
Any separate service or combination of services including Electric, Water, Wastewater or Telecommunication Services and/or Telecommunications Infrastructure provided by the District to Customers or Third Party Service Providers, as may be applicable.
Water usage, measured in gallons.
The availability of water at a point of delivery for use by the Customer, irrespective of whether water is actually used.
Water Service Installation
All piping and fittings from the Main to and including the water meter assembly and vault. The District will retain meter ownership. All piping on the Customer side of the meter is the Customer’s responsibility.
A channel in which a flow of water occurs, either continuously or intermittently.
A combination of the water-carried wastes from the residences, business buildings, institutions, and industrial establishments.
The availability of Wastewater disposal by the Customer, irrespective of whether Wastewater is actually discharged. The District will own and maintain the lateral, referred to as the District Service Lateral, from the Wastewater Main to the cleanout at the property line or STEP tank.
Wastewater Service Installation
All piping and fittings from the building to the Main collection line cleanout or STEP tank cleanout. All piping beyond the service line cleanout, or STEP tank, is the Customer’s responsibility. The Customer will own and maintain the lateral, referred to as the Customer Service Lateral, from the pipeline cleanout or STEP tank to the building.
All Wastewater Service connections, collection lines, manholes, pump stations, force Mains and appurtenances, and treatment equipment used, operated, owned, or controlled by the District to facilitate the provision of Wastewater Services. In some systems it may also include a STEP System.
All water source and supply, transmission, pipelines, booster pump stations, distribution Mains and appurtenances, vehicles and materials storage facilities, service connections, pump stations, force Mains and appurtenances, and treatment equipment used, operated, owned, or controlled by the District to facilitate the provision of Water Services.