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Heat Pump Upgrade and Conversion

Heat Pump Upgrade and Conversion

Heat pumps: efficient heating and cooling

Benefits

Year-round comfort

Reliable and long life

Save energy and money on your bills

Rebates

Chelan PUD offers three heat pump rebates depending on your existing heat source:
Upgrade, Zonal and Conversion.

$4,000

Conversion: Variable Speed

You have an electric resistance furnace and want a variable speed heat pump with PTCS certification. Requires written pre-approval.

$3,500

Conversion: Standard

You have an electric resistance furnace and want a heat pump with PTCS certification. Requires written pre-approval.

$2,000

Conversion: Non-PTCS

You have an electric resistance furnace and want a heat pump without PTCS certification. Requires written pre-approval.

$750

Upgrade: Variable Speed

You have a heat pump (or zonal heat) and want a more energy efficient, variable speed model with PTCS certification

$700

Upgrade: Standard

You have a heat pump (or zonal heat) and want a more energy efficient model with PTCS certification

* Rebate amounts are valid for applications received through December 31, 2023. Rebates paid cannot exceed total project costs.

30% Tax Credit

In addition to Chelan PUD rebates, homeowners may qualify for a federal tax credit of 30% of project costs up to a maximum of $2,000. Before purchasing your heat pump, verify eligibility at the EnergyStar website.

Yes! Your heat pump qualifies for low-rate EnergySmart financing.

Psst — No ducts? No problem. Get cash back on a ductless heat pump.

Business owners: Check out our incentives for heat pumps in your commercial buildings.

Participant Feedback

What your neighbors say about their new efficient heat pumps:

"Our contractor took the lead on our rebate paperwork and made sure we knew what to buy. We appreciated that."

"I would give it 9/10. Price was a bit higher than I wanted, but it's a superior product and a good team to install."

Over 92% of past participants would recommend an efficient heat pump (and rebate!) to their friend.

Eligibility

Is your home eligible for an Upgrade or Conversion rebate?

0. Pre-Approval for Conversion Rebates

Have your contractor email conservation@chelanpud.org to obtain written pre-approval from Chelan PUD for your rebate for a forced-air furnace to heat pump conversion.

1. Your Home and Heating

For an Upgrade Rebate:

Any home type, existing or new

With one of the following:

  Existing heat pump
  Existing electric zonal heat (such as radiant, wall or baseboard heating)
  Adding a heat pump to a system with gas back-up

For a Conversion Rebate:

Any existing home type

Currently heated with an electric resistance furnace

2. New Heat Pump & Installation

Contact your HVAC contractor to make sure your equipment and its installation are eligible for a rebate.

Through 2022, minimum 9.0 Heating Seasonal Performance Factor (HSPF). For equipment installed in 2023, minimum 7.6 HSPF2.
Through 2022, minimum 14 Seasonal Energy Efficiency Ratio (SEER). For equipment installed in 2023, minimum 13.2 SEER2.
For all except non-PTCS rebate options: PTCS-certified contractor must install using PTCS testing (for more info about testing requirements and benefits, please talk with your contractor and visit the BPA website)

3. Paperwork

Contractors typically submit your application for you. Ask your contractor for the following:

  Invoice
  Heat pump sizing and balance sheet
  For all conversions from a forced air furnace, AHRI certificate showing a HSPF and SEER (HSPF2 and SEER2 beginning in 2023)
  For all conversions from a forced air furnace, pre-approval email from Chelan PUD to you or your HVAC contractor
  For PTCS installations, PTCS Air Source Heat Pump form completed by the HVAC contractor who installed your heat pump
  Application form: online application for Chelan PUD account holder (or printable application) or application for contractors.

Apply Now

Contractor Application

4. When to Apply

Have your contractor apply within 1 year of installation
Homeowners can also apply for a federal tax credit

5. Special Cases

Homes with heated floor area greater than 4,500 sqft or with two separate duct systems may claim up to two heat pump rebates when two qualifying heat pumps are installed.

Apply

1. Select Contractor

Pick a local PTCS-certified contractor to install your heat pump and to ensure your equipment and its installation are eligible. For conversion rebates, make sure your contractor requests written pre-approval from Chelan PUD.

2. Install Your Heat Pump

Work with your contractor to make sure an eligible heat pump is installed using PTCS testing for higher PTCS rebates.

3. Send in Paperwork

Gather your paperwork and send them (or ask your contractor to submit them) to conservation@chelanpud.org or:

Chelan County PUD
PO Box 1231
Wenatchee, WA 98807-1231

What Happens Next?

We'll review your paperwork and contact you if anything is missing.

With your paperwork complete, we'll confirm your eligibility and might schedule an inspection to make sure your heat pump was installed correctly.

If all checks out, you'll receive your rebate check in the mail 6-8 weeks after we receive your complete application.

Heat Pumps on the Power Hour

On the Power Hour

Griselda Gonzalez, energy efficiency representative, and Lacy Stockton, energy efficiency strategist, answer a customer question live about how their electric bills would change if they switched from an electric forced air furnace to an efficient heat pump on Episode #2 of the Power Hour. [From 10:37 to 13:56]
Josh Mitchell, residential energy advisor, answers a customer question live about what temperature set-points he recommends for saving energy without sacrificing comfort and what "e-heat" means on a heat pump on Episode #3 of the Power Hour hosted by Lacy Stockton, energy efficiency marketing strategist. [From 13:00 to 17:19]

We're Here for You

Questions? Talk with a Chelan PUD energy adviser. Call (509) 661-8008 or email conservation@chelanpud.org.

Common Questions

Heat pumps pull warmth from the outside air to heat your home, saving you money by using less energy (cutting your heating bills by up to half!).

Heat pumps work great in cool weather. However, when it gets very, very cold outside, your heating switches to electric resistance backup – called “emergency heat” or “e-heat.”

Modern thermostats switch between your heat pump and resistance heat seamlessly, adjusting based on actual temperatures and system needs. Manually switching to e-heat overrides your thermostat, shutting off any savings from your heat pump. 💸

Only manually change to e-heat if your heat pump no longer works. If your outdoor heat pump unit has a problem, use “emergency heat” and call a HVAC technician. Otherwise, let your thermostat keep you warm with the lowest heating bills possible!
The Performance Tested Comfort Systems (PTCS) program promotes quality heat pump installations to ensure your comfort and energy savings. Find out more by talking with your HVAC contractor and visit this BPA webpage.

Check with your contractor to make sure they're PTCS certified and participates in this rebate program.
Follow these steps to ensure your heat pump installation meets PTCS standards:
- For conversion rebates, write conservation@chelanpud.org for written pre-approval.
- Go to the Performance Tested Comfort Systems (PTCS) home page. You can find links to specifications, technical issues, customer benefits, forms, applications and training.
- Ensure that PTCS Air Source Heat Pump Installation Specifications are followed. Include the sizing and balance sheet from the installation. Get help from BPA's Heat Pump Sizing Calculator. Contractors can also provide their own sizing calculations.
- Fill out the PTCS Air Source Heat Pump Form to use for installation registration and to provide to your customer.
- Go tp the Performance Tested Comfort Systems (PTCS) Online Site Registry and log in to register your installation.

Bigfoot's Big Heat Pump Rebate

Local Contractors

alpineaire.net
Wenatchee
(509) 662-6846
cascademechanical.com
Chelan
(509) 682-5923 or (800) 682-5923
No PTCS testing
central-air-solutions-hvac-contractor.business.site
Wenatchee
(509) 881-9120
centralwashingtonheating.com
Wenatchee
(509) 663-3557
chelanvalleyheatingandcooling.com
Manson
(509) 630-0780
climatekwenatchee.com
East Wenatchee
(509) 881-5556
chooseccr.com
Wenatchee
(509) 668-8108
dicksheatingwenatchee.com
Wenatchee
(509) 884-6444
East Wenatchee
(509) 679-8047
holdensheatingandair.com
Chelan
(509) 682-8814
jacobshvacr.com
Wenatchee
(509) 293-1441
jaysheatandair.com
Wenatchee
(509) 679-6570
northcascadesheating.net
Entiat
(509) 784-4822
callpatriot.net
Wenatchee
(509) 662-6262
salcidoconnection.com
East Wenatchee
(509) 884-6868
Wenatchee
(509) 679-7997

Disclaimer: This list is provided as a convenience for Chelan County PUD customers. Chelan County PUD makes no representations or warranties regarding the qualifications or quality of workmanship of any of the listed contractors, nor is the listing to be considered an endorsement of any such contractor. The customer is solely responsible for arrangements for, and results of, any work performed by the contractor.

The state Department of Labor and Industries maintains a database of licensed contractors.

Contractors: If you would like to be listed here, please mail a copy of your license and bonding certification along with contact information to Chelan County PUD, Conservation Department, P.O. Box 1231, Wenatchee, WA 98807-1231.