Planned maintenance is sometimes necessary to maintain reliable water service and infrastructure. We understand that temporary interruptions can be inconvenient, but scheduled outages help prevent larger, unplanned service disruptions in the future.
In the event of a planned water outage:
- PUD staff will attempt to notify affected customers by phone and/or email, typically at least two business days before a scheduled, non-emergency water outage.
- Please ensure we have your current contact information by updating your account information or calling us at (509) 661-8002.
- Before a planned outage, we recommend storing an adequate supply of water for drinking, cooking, sanitation, and other essential needs.
- During the outage, avoid running faucets or water-using appliances until service has been restored.
Thank you for your patience and understanding as we perform essential maintenance to help ensure reliable water service.