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Customer Feedback & Survey Results

Customer Satisfaction Surveys

Chelan PUD surveys customers on a bi-annual basis. Click the links below to review customer satisfaction and engagement.

Customer Satisfaction Survey 2024

Customer Satisfaction Survey 2022

Customer Satisfaction Survey 2020

Customer Satisfaction Survey 2018

Customer Satisfaction Survey 2016

Customer Satisfaction Survey 2014

MY PUD SERVICES

  • Pay My Bill
  • Residential Services
  • Business Services
  • Electric Outage and Safety Center
  • Energy-Saving Rebates
  • Start/Stop Services
  • Update Your Account Information
  • Community Services and Discounts
  • Street Lighting
  • Rates and Policies
  • Water Outage and Safety Center

HYDROPOWER

  • Hydropower for the Future
  • Rocky Reach Dam
  • Rock Island Dam
  • Lake Chelan Dam
  • FERC Licensing and Compliance

PARKS AND RECREATION

  • Our Parks
  • River Conditions
  • Lake Chelan Lake Levels
  • Fishing and Boating
  • Day Use Parking & Watercraft Launch Pass
  • Park Shelter Reservations
  • Park and Trail Etiquette
  • River Flows, Water Temperatures and Total Dissolved Gas

ENVIRONMENT

  • Operating Responsibly
  • Fish and Wildlife
  • Habitat Conservation Plans
  • Electric Vehicles
  • Solar Power

ABOUT US

  • Our Mission, Vision and Values
  • Our Strategic Plan
  • Vision 2075
  • Our Leadership
  • Our Commissioners
  • News
  • Events Calendar
  • State Legislative Priorities
  • Financial Reports
  • Careers
  • Contact Us
  • Chelan County PUD Current App
  • Our Cafes

LEARNING CENTER

  • Fifth Street Redevelopment
  • Scams
  • In Your Neighborhood
  • Growth Forecasting
  • Celebrate Public Power Week
  • Rocky Reach Discovery Center
  • Lights On
  • Advanced Meter Infrastructure
  • Clean Energy Expo
  • Large Loads
  • Community Engagement

VENDORS AND CONTRACTORS

  • Information for All Vendors and Contractors
  • Bidding Opportunities
  • Vendors of Goods and Services
  • District Standards
  • Surplus Materials Auction

IE BROWSER COMPATIBILITY

AMI OPT-OUT APPLICATION

VENDOR LODGING

MANSON AREA ALTERNATIVE SOLUTIONS


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