Support Specialist

APPLICATION MATERIALS

Applicants are required to submit a combined cover letter and resume in one document. Your cover letter must answer the following questions:

1. Why do you want to work for Chelan PUD in this role?
2. Why will your education and/or past experience help you be successful in this position?

Incomplete materials will not be considered.

To expedite the application process, combine your cover letter and resume into one PDF document before applying and upload electronically when requested in the online application process.

This position is OPEN UNTIL FILLED and applicants are encouraged to apply immediately.  The first review date for application materials is scheduled for Monday, January 29th.

Interested parties are also invited to contact Human Resources at joblist@chelanpud.org to discuss the position.

CONTRACT RATE

$24.89 per hour; increasing to $25.89 per hour on 4/1/24.

BENEFITS EPOA

In addition to any State mandated benefits, employees also enjoy the following benefits,

• Competitive wages
• Outstanding benefits which include zero cost employer funded medical, dental, and vision healthcare benefits
• Leave benefits including paid leave starting at 21 days (3.23 hours/week prorated based on hours paid) per calendar year up to 35 with tenure
• Paid Holidays – up to 11 days per calendar year, paid jury duty.
• Employee Assistance Program
• State Retirement PERS participation (positions working 70 hours per month for at least 5 months each year)
• Optional 457 plan participation with employer matching 401(a) plan
• VEBA health reimbursement account
• Optional Healthcare and Dependent Care Flexible Spending Accounts
• Life/Voluntary Life & Long-Term Care plan option
• Short-Term Disability & Long-Term Disability
• Recognition programs and position specific stipends
• Award Stipends: Safety, Employee Appreciation, Retirement Awards

For more explanation of the district benefits please visit our benefits website www.mychelanpudbenefits.org.

JOB POSTING

Join our team at Chelan County Public Utility District. As one of the largest hydroelectric generating utilities in the Northwest, our mission at Chelan PUD is to improve the quality of life for the thousands of people who call our pristine desert and mountain community home.

Overview
Provides administrative support to staff in the Natural Resources and Hydro Licensing Division. This includes procurement of departmental materials and supplies, processing purchase orders and invoices, monitoring and tracking service agreements, drafting correspondence, document preparation, scheduling appointments and working with internal and external customers to provide information in an efficient, professional and timely manner. In addition, the incumbent provides support to the Parks department when needed. The position acts as the primary records and information coordinator for the Natural Resources Division.

Responsibilities

• Perform day to day administrative duties using a variety of office software and systems to create correspondence, agendas, reports, meeting minutes, and presentation materials, including formatting, proofing and editing. Schedule meetings, update calendars, make travel arrangements, prepare travel authorizations and expense reports, and perform monthly procurement card reconciliation for department staff. Maintain internal/external department website and coordinate content. Provide security badging and hydro access support to department staff. Follow documented and standardized administrative processes and procedures.
• Create purchase orders and requisitions for materials and services, provide assistance with initiation of service agreements and process invoices. Assist staff with monitoring and tracking of contract spending.
• Acts as the primary records and information coordinator for the Natural Resources Division. Administers and coordinates information data collection, ordering and filing, dissemination and maintenance in both electronic and paper forms as appropriate. Monitors compliance with records storage and retention policies and Federal and State regulations, including timely destruction of records.
• Provides occasional support to the Parks department, including support for camping reservations, answering phone calls, and collecting customer information. May provide assistance with other administrative duties when needed.
• Support time entry for department staff. Monitor time entry for absent staff members. Print payroll report and verify that time is entered accurately and timely.
• Maintain regular and predictable attendance: Perform related duties and responsibilities as required. Comply with District policies. Complete all required training. Maintain a working knowledge and comply with District safety procedures and specific safety requirements of this position, and those in accordance with applicable provisions of the Revised Code of Washington (RCW) and Washington Administrative Code (WAC).
• As a secondary function, drive a motorized vehicle while conducting business on behalf of the District.

Reports To
Director - Natural Resources

Overtime exemption
Non-Exempt

Qualifications

Education
Equivalent experience (year for year) may substitute for required education.

• 1 year Post-secondary Education from a college or technical school with an emphasis on office administration preferred.

Experience

• 2+ years Administrative support experience in an office environment required.

Skills and Abilities
A fully skilled incumbent will have the following knowledge skills & abilities:

• Must successfully complete District aptitude tests (Excel at 50% and Word at 50%).
• Must possess ability to handle a wide range of responsibilities on a daily basis in an accurate and timely manner.
• Knowledge of administrative support and office management practices and procedures
• Requires good interpersonal skills, including ability to collaborate with others and effective written and verbal communication
• Advanced organizational skills and ability to be flexible on daily assigned tasks.
• Must be self-motivated, self-directed and have the ability to work well in a team environment.
• Strong computer and technology skills including proficiency in Microsoft Office application products (Word, Excel, PowerPoint)
• Self-motivated and able to multi-task in a variety of environments
• Active listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Ability to learn and retain knowledge of various business processes and programs in multiple work settings
• To perform this job successfully, an individual is required to have knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook, Adobe Acrobat Pro. Ability to learn order-processing systems; Maximo, FileNet, SharePoint, and PeopleSoft applications.
• Must be proficient in reading, writing and speaking English.

Physical Demands

• Sitting - Regularly
• Standing - Occasionally
• Walking - Occasionally
• Lifting 1-10 lbs Floor-Waist - Occasionally
• Lifting 1-10 lbs Waist-Shoulders - Occasionally
• Lifting 1-10 lbs Above Shoulders - Occasionally
• Lifting 11-25 lbs Floor-Waist - Occasionally
• Lifting 11-25 lbs Waist-Shoulders - Occasionally
• Lifting 25 - 50 lbs Floor-Waist (copier paper) - Occasionally
• Stooping/Bending - Occasionally
• Reach Waist to Shoulder - Occasionally
• Wrist/hand/fingers manipulation (keyboarding, mousing, etc.) - Regularly
• Repetitive Motions - Frequently
• Talking - Frequently
• Hearing - Frequently
• Visual - Near Acuity - Regularly
• Visual - Far Acuity - Occasionally
• Visual - Depth Perception - Occasionally
• Visual - Color Discrimination - Occasionally

Working Conditions

• Noise Intensity Level: - Moderate

District Values

• Safety - Protect public and employee health and safety
• Stewardship - Acting on behalf of customer-owners, protecting public resources entrusted to us
• Trustworthy - Competence, integrity, respect
• Operational Excellence - High-quality innovative work execution

Equal Opportunity/ADA
Chelan PUD is an Equal Employment Opportunity employer (EOE Minorities/Females/Protected Veterans/Disabled). We value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to any protected classifications as defined by law.

EEO Law Posters can be found on the main Careers (chelanpud.org) page in English and Spanish.

The job functions and physical requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER

The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility. This should not be considered an all-inclusive listing of work requirements.  Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.

EEO

Chelan PUD is an Equal Employment Opportunity employer (EOE Minorities/Females/Protected Veterans/Disabled). We value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to any protected classifications as defined by law.

EEO Law Posters can be found on the main Careers page in English and Spanish. 

Chelan PUD will not be offering any work visa sponsorship for this role.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)