PLEASE NOTE
Applicants are required to submit a cover letter and resume detailing interest in the community, position and related experience. To expedite the process, combine your cover letter and resume into one PDF or WORD document and upload electronically when requested in the online application process.
CONTRACT RATE
The Contract Rate for this position is $17.33 per hour (which may be determined by previous employment), plus an additional $.50 per hour in lieu of employee benefits. Additionally, and in accordance with the Washington State Paid Sick Leave Law, you will accrue one hour of paid sick leave for every 40 hours actually worked.
JOB DURATION
This seasonal position is anticipated to last from late July 2021 to December 2021, depending on business needs. Incumbents will work full-time (40 hours per week) including weekends (two consecutive days off will fall during the weekdays).
JOB POSTING
JOB PURPOSE:
Greet the public at the Rocky Reach Discovery Center, provide dynamic tours and assist with education presentations to visitors. Perform light janitorial duties as needed.
JOB FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential function of the job satisfactorily. Essential functions are those activities that, if not performed, would significantly and fundamentally alter the position.
# EF % of Time Job Functions
1. EF 60% Greet visitors. Provide information and directions. Demonstrate extensive knowledge of the facility and related topics, i.e. fish bypass, history of Rocky Reach Dam, alternative energy sources, etc. Conduct programs by greeting groups and individuals and leading tours of the generation floor and programs at the Discovery Center.
2. EF 35% Provide classroom assistance to the education specialist conducting programs and activities for students, adults and families both onsite and offsite.
3. EF 5% Assist with light janitorial duties, such as vacuuming, dusting, window cleaning. Assist with set-up in classroom and conference room.
4. EF Ongoing Drive a motorized vehicle while conducting business on behalf of the District.
5. EF Ongoing Maintain regular and predictable attendance: Perform related duties and responsibilities as required. Comply with District policies. Complete all required training. Maintain a working knowledge and comply with District safety procedures and specific safety requirements of this position, and those in accordance with applicable provisions of the Revised Code of Washington (RCW) and Washington Administrative Code (WAC).
QUALIFICATIONS: The qualifications listed below are representative of those required, but reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Post-Secondary Education:
No post-secondary education required. Courses in communications, marketing, public relations or related field or experience dealing effectively with the public are preferred.
Experience:
Requires one (1) year of customer service experience working directly with the general public, as a tour guide, or public speaking experience. Knowledge of District history and the Rocky Reach project is preferred.
Also requires CPR Certification and valid First Aid card within 30 days of hire.
Specific KSA's: A fully skilled incumbent will have the following specific knowledge, skills, and abilities.
Knowledge
• Knowledge of District safety codes.
• Strong knowledge of the history of Rocky Reach Dam, facilities and other related topics, i.e. fish bypass, alternative energy sources, etc.
Skills & Abilities:
• Strong customer service and excellent oral communication skills are necessary to communicate effectively and professionally with employees and visitors of all ages.
• Being able to interact with people from different backgrounds.
• Must enjoy working with people, be reliable, self-motivated and team-oriented.
• Requires ability to articulate technical and historical information to diverse Discovery Center guests with a balance of entertaining, engaging, enthusiastic and professional demeanor and presentation style.
• Ability to retain historical facts.
• Strong time management skills.
• Ability to work during evenings and on weekends.
Language Skills:
Must be proficient in reading, writing and speaking English. Bilingual fluency in English and Spanish is preferred.
Computers & Equipment: A fully skilled incumbent will have the ability to utilize the following software, hardware, or equipment:
To perform this job successfully, an individual is required to have basic knowledge of Microsoft Excel; Microsoft Outlook; and Microsoft Word. To perform this job successfully, an individual must be able to operate general office equipment.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee is occasionally required to stoop, kneel, crouch, crawl or twist torso; or exert force; and perform repetitive hand or arm motion. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The employee must occasionally lift and/or move up to 10 pounds above shoulder height unassisted. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions. The employee is occasionally exposed to wet or humid conditions (non-weather); extreme heat (non-weather); and vibration. The noise level is usually moderate. Incumbent will, at times, lead tours in the powerhouse where they may be exposed to a higher level of noise.
LICENSE REQUIREMENTS
A valid driver's license is required for this position (verified upon hire). A valid Washington State driver's license is required within 30 days of employment.
DISCLAIMER
The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility. This should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.
EEO
Chelan PUD is an Equal Employment Opportunity employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, protected veteran or disabled status, or other protected classifications as defined by law.
EO M/F/Disability/Vet Employer
EEO Law Poster (English or Spanish)
EEO Law Poster Supplement (English)
Chelan PUD will not be offering any work visa sponsorship for this role.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)