Our Coronavirus Response

Chelan PUD response to COVID19

Latest news

We’re here for you…

  • We have payment options to help our customers
  • We want to talk to you if you need assistance with your Chelan PUD bill
  • Please call us at (509) 661-8002, between 8 a.m. and 5 p.m., Monday through Friday or email contactus@chelanpud.org

We'll continue to conduct business by phone and online

  • Our Customer Relations staff is available by phone during weekday business hours at (509) 661-8002 or toll-free, at 888-663-8121.
  • You can leave payments in drop boxes by the doors at our Chelan, Leavenworth and Wenatchee offices.
  • You can pay your PUD bill by phone at (509) 661-8729
  • Or pay it online with Powerpay 
  • PUD line crews are staffed and ready to respond to outages and restore service. Please continue to report outages on the 24/7 outage line at 877-783-8123

COVID-19 response FAQs