Chelan PUD asking for customer input with survey this spring

by Neil Neroutsos | Apr 28, 2022

Chelan County PUD customers may get a call or an email in the next two weeks asking for their input on the utility’s overall service, customer satisfaction and other key issues. Strategies 360, an independent research firm, will conduct the survey May 2-11, 2022.

The survey, performed every two years, helps the PUD assess customer sentiment and areas of community interest as it develops its programs and services for customer-owners.

If customers are contacted and want to confirm the validity of the survey, they can visit

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Media contacts

Rachel Hansen: (509) 661-4320
Neil Neroutsos: (509) 661-8291

Outages or Emergencies

Visit our Safety and Outage Center for information, or to report an outage, 24 hours a day, 7 days a week, call 1-877-PUD-8123.


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