Be Prepared!

by Rachel Hansen | Sep 11, 2020

It’s always smart to plan ahead. Our region’s wildfires make our electrical system more prone to power outages. Our systems are designed with backup for greater reliability. Wildfires limit our access to some of these backup systems. So it’s even more important now that we’re all prepared.

Talk with your family, make a plan and remember, if the lights go out:

  • Call Chelan PUD 24/7 at 877-783-8123
  • Stay away from damaged or fallen power lines and call 911 to report them
  • Treat all fallen lines as “live”
  • Turn off or unplug appliances and electronics
  • Leave on one light that crews can see from the road
  • If using a portable generator, make sure the devices being powered are plugged directly into the generator

For more information, visit, or call our Customer Service at 509-663-8121

Media contacts

Rachel Hansen: (509) 661-4320
Neil Neroutsos: (509) 661-8291

Outages or Emergencies

Visit our Safety and Outage Center for information, or to report an outage, 24 hours a day, 7 days a week, call 1-877-PUD-8123.


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