Customer Services
Report a Problem
Outages or emergencies
To report an outage or emergency involving power, water, wastewater or fiber-optics 24 hours a day, 7 days a week call 1-877-783-8123.
Report a problem that is not an emergency
Billing -- (509) 661-8002
Electricity -- (509) 661-4254
Fiber optics -- (509) 661-4151
Street or area lights -- (509) 661-4233 or (509) 661-4325
Water/Wastewater -- (509) 661-4254
Call Before You Dig
(800) 424-5555 (Call 48 hours prior to digging)
PUD switchboard
(509) 663-8121 or toll-free (888) 663-8121 8 a.m. to 5 p.m. Monday through Friday
© 2006-2008 Chelan County Public Utility District No. 1 - All Rights Reserved