Customer Services Contact Customer Service

For additional PUD phone numbers, locations and emails, please see the Contact Us page.

Customer Service Department

  • Billing questions: (509) 661-8002
  • Change of address: (509) 661-8002
  • Credit/payment arrangements: (509) 661-8003
  • Opening/closing accounts: (509) 661-8004
  • Customer Service Engineering: (509) 661-8007

Contact Customer Service Staff

  • Customer Utilities Managing Director John Stoll: (509) 661-4539
  • Customer Service Manager Andrew Wendell: (509) 661-4562
  • Customer Accounting Supervisor Scot Erickson: (509) 661-4343
  • Senior Conservation Adviser Mark Wiser: (509) 661-4382