Customer Services Contact Customer Service

For additional PUD phone numbers, locations and emails, please see the Contact Us page.
Customer Service Department 
  • Billing questions: (509) 661-8002 
  • Change of address: (509) 661-8002 
  • Credit/payment arrangements: (509) 661-8003 
  • Opening/closing accounts: (509) 661-8004 
  • Customer Service Engineering: (509) 661-8007
Customer Service Department 
  • Customer Utilities Managineg Director John Stoll: (509) 661-4539
  • Customer Service Manager Andrew Wendell: (509) 661-4562
    • New electrical services
    • Customer Service Engineeing
  • Customer Accounting Manager Kerri Wendell: (509) 661-4221
    • Billing questions
    • Credit/Payment arrangments
    • Powerpay
  • Senior Conservation Advisor Mark Wiser: (509) 661-4382
    • Conservation incentives
    • Rebates