Customer Services

For additional PUD phone numbers, locations and e-mails, please see the Contact Us page.

Customer Service Department

• Billing questions: (509) 661-8002
• Change of address: (509) 661-8002
• Credit/payment arrangements: (509) 661-8003
• Opening/closing accounts: (509) 661-8004
• Customer Service Engineering: (509) 661-8007

Contact Customer Service Staff

• Customer Services Director John Stoll: (509) 661-4539
• Customer Accounting Supervisor Janet Anderson: (509) 661-4753
• Conservation Program Manager Mark Wiser: (509) 661-4382
• Meter Services Supervisor Scot Erickson: (509) 661-4343 
• Transmission and Distribution Director Kirk Hudson: (509) 661-4265
• Networks (Fiber Optics) Director John Smith: (509) 661-4163