Customer Services History - Fiber Network

In the 1930s, public utility districts, or PUDs, were established to provide electrical service to rural areas of the state. These areas were bypassed by private utilities because providing service wasn’t profitable.

In the 1990s, fiber optics began sweeping the country. Once again, private companies bypassed rural areas for the more profitable urban centers. PUDs across the state recognized the necessity of filling this void and saw a chance to use fiber-optic networks to improve the reliability and efficiency of electric systems.

Outstanding local service providers will contribute to the success of the fiber-optic program in our region. These providers will help identify demand and critical areas to build, and will provide customers with outstanding service and account management for services over the network.

Having more choices for our customer owners creates a high level of services available at competitive prices, creates new opportunities for business and invites new companies and families to our community.

We’ve only begun to see a glimpse of the possibilities for the fiber network.